Case studies

Breast Cancer Now – Case Study

Overview Breast Cancer Now is a research and support charity, here for anyone affected by the disease. As well as making life-saving research happen in labs across the UK and Ireland, the charity’s specialist nurses, life-changing support services and trustworthy breast cancer information is all there to support people, whenever they need it. For people […]

Branston Limited

Read how investment in Simplisys’ service management solution helps to maintain Branstons status as market leader… Branston employs over 700 people across its three sites – in Lincoln, Scotland and the South West. It handles over 350,000 tonnes of potatoes a year and supplies some of the largest retail, wholesale and food manufacturing customers in […]

Sue Ryder Care

Sue Ryder provides approximately 2.7 million hours of care to thousands of people every year, operating from 7 Hospices and 5 Neurological units, 4 offices, and 460 Retail outlets and Regional offices employing approximately 3000 staff and 11,000 volunteers. The charity has experienced growth in recent years. Supporting this growth from an IT investment point […]

Boston Duvet and Pillow Company

Boston Duvet and Pillow Company has evolved into one of the country’s leading bedding brands and a name synonymous with quality and value. In 1826 Timothy Anderson opened a feather processing factory based on Pen Street in Boston, Lincolnshire. The rest, as they say, is history…

Comtec Cable Accessories Ltd

Comtec Cable Accessories Ltd  has offices in the UK, Far East and Middle East serving thousands of customers every day on a next day basis. Comtec has one of the widest product portfolios of networking and cable accessories in the EMEA region, stocking leading brands together with an exclusive range of value engineered products. Outstanding […]

Doncaster College

Doncaster College’s multi-million pound Waterfront campus opened in September 2006, giving students access to some of the best educational facilities in the country. The Hub offers a wide variety of higher and further education courses at the state-of-the-art site. The building, jointly funded by the College, the Learning and Skills Council and Doncaster Council, took […]

Alliance Homes Group

Alliance Homes Group was established in 2006 to manage homes transferred from North Somerset Council. As a community based social enterprise, Alliance own around 6,500 properties and provide housing and housing related support to over 12,000 people 24/7. With revenues in excess of £31 million, and employing around 300 staff, Alliance is a dynamic thriving […]


Nautronix is an international company specialising in through water communication, positioning technology and offshore Survey Services for the global offshore Oil & Gas industry. Nautronix remains a world-leader in the design and supply of advanced underwater acoustic systems which encompass their Acoustic Digital Spread Spectrum (ADS²) technology for world-leading subsea communications and positioning capability. The […]

Product Design

The service desk design brief was to develop a product that could underpin the working practices set out in ITIL but also be quickly and easily configured to support current or new working practices using existing terminology. Our approach to implementation is to work closely with our customers, understanding requirements and reasons for change and ensuring that projects exceed expectations. We think we have achieved this and more, see what our customers think.