Keeping a complex office facility or factory functioning efficiently often comes down to how reliably the small issues that occur daily are handled. A blown bulb in a meeting room, a broken window that presents a security risk, a leaking pipe – each needs to be attended to but in a large office they are easily overlooked. That’s where Simplisys service management software comes into its own.
Incidents are logged, assigned to the appropriate workflow or individual for attention, scheduled and completed with full monitoring during the process and reporting afterwards. And planned maintenance tasks are managed into the workflow ensuring that proactive facilities management programmes are implemented.
Simplisys Service Management software is rich in standard features, highly configurable and fast to implement across multiple departments so implementation costs are low and return on investment is rapid.