SolutionsService Management Helpdesk HR/Payroll/Recruitment Service Desk Customer Support Service Desk Outsourced Service Provider NHS National Programme for IT (NPfIT)
We‘re national leaders in our use of technology and we‘re very proud of that. It‘s neat to be able to do something innovative and award-winning, [but] the real winners are the citizens who can get their problems resolved with just one phone call.
SimpliSys - Hosted Helpdesk, Service Desk, CMMS and CRM Specialists
SimpliSys specialise in providing fully featured, easy to use Help Desk, Service desk and service management software and associated services.
SimpliSys' customers are typically organisations, large and small, that had a desire to reduce operational cost whilst improving service levels, ensuring Customer Satisfaction and retention. If your organisation can relate to these objectives then you should be in discussion with SimpliSys.
- Increase service levels and reduce cost
- Significantly decrease call volumes
- Information you need, when you need it
- Improve customer relations/satisfaction by resolving customer issues
- Easy to install
- Easy to use
- Quick time-to-benefit
- Allows you to shift from reactive to proactive service
- Help to gain a competitive edge
- Customisable solution
- Minimal Training required
Using Simplisys Ltd proven expertise, you can streamline service and support processes throughout your business to manage internal departmental functions such as IT, HR, Supply Chain Management and Facilities or external customer contacts.
Simplisys solutions are available as fully hosted (software as a service) or locally installed in the conventional manner. Hosted solutions can be set up and running in minutes and are ideal for addressing departmental requirements within larger enterprises. Simplisys solutions can equally be all encompassing and central to your business and provide easy to access management reports for every department.
Whatever size your organisation, Simplisys has a solution for you.
Our customers include many of the best known organisations in the UK and we work extensively within the public sector.
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