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Solutions
Service Management Helpdesk HR/Payroll/Recruitment Service Desk Customer Support Service Desk Outsourced Service Provider NHS National Programme for IT (NPfIT)
I‘ve used them all. GoldMine is very powerful and very easy for a salesperson to use...
SimpliSys - Hosted Helpdesk, Service Desk, CMMS and CRM Specialists
SimpliSys specialise in providing fully featured, easy to use Helpdesk, Service desk, Computerised Maintenance Management Systems (CMMS) and Customer Relationship Management (CRM) software and associated services.
SimpliSys' customers are typically organisations, large and small, that had a desire to reduce operational cost whilst improving service levels, ensuring Customer Satisfaction and retention. If your organisation can relate to these objectives then you should be in discussion with SimpliSys.
- Increase service levels and reduce cost
- Significantly decrease call volumes
- Information you need, when you need it
- Improve customer relations/satisfaction by resolving customer issues
- Easy to install
- Easy to use
- Quick time-to-benefit
- Allows you to shift from reactive to proactive service
- Help to gain a competitive edge
- Customisable solution
- Minimal Training required
Using Simplisys Ltd proven expertise, you can streamline service and support processes throughout your business to manage internal departmental functions such as IT, HR, Supply Chain Management and Facilities or external customer contacts, linking with CRM applications like MS Dynamics CRM.
Simplisys solutions are available as fully hosted (software as a service) or locally installed in the conventional manner. Hosted solutions can be set up and running in minutes and are ideal for addressing departmental requirements within larger enterprises. Simplisys solutions can equally be all encompassing and central to your business and provide easy to access management reports for every department.
Whatever size your organisation, Simplisys has a solution for you.
Our customers include many of the best known organisations in the UK and we work extensively within the public sector.
CMMS
With the help of an efficient CMMS (computerised maintenance management system), you can ensure that your maintenance staff can carry out their work in a more efficient and effective way. A CMMS can help you to schedule and plan your service and maintenance jobs and to record important information which helps make maintenance jobs easier to manage.
Preventive Maintenance Software
Maintenance is key when it comes to equipment and that is why maintenance managers benefit hugely from preventive maintenance software. With the help of this software, operating costs are greatly reduced as the preventive maintenance software allows time to be used much more efficiently. This fast and easy to use system will ensure that your maintenance jobs are carried out much more smoothly and effectively.
Enterprise Asset Management
If you want to get the most out of your physical assets then you need to consider enterprise asset management. With this system, you can manage you physical assets across the facility in order to improve performance and reduce costs. In this way, you can, very easily, improve your return on assets. For that reason, enterprise asset management is really beneficial and certainly worth considering.
Maintenance Management Software
Maintenance management software is an essential addition to most organisations. This software allows you to keep a computer database of information about the maintenance operations in your organisation. With the help of maintenance management software, your maintenance staff can conduct their work much more efficiently as it will allow them to quickly see which machines and equipment need maintenance.
Help Desk Management Software
The workloads of technicians are managed much more effectively with help desk management software. With this software, technicians are able to track their activities and also communicate more effectively. With help desk management software, you are able to track recurring problems and that makes your work much more effective and efficient.
Latest News
SimpliSys have moved! 09/03/2011The new SimpliSys office has been fitted out by Utopia and offers a new onsite training room chill out zone (for our hard working employees!), reception area and kitchen. All desig...Read more»
Why Choose a CMMS? 15/02/2011CMMS (Computerised Maintenance Management Systems) are increasingly being used by maintenance, fleet, facilities and service managers who wish to improve efficiency and effectiv...Read more»
What is SaaS? 26/01/2011About 10 years ago SaaS (Software as a Service) was first mentioned in an article called "Strategic Backgrounder: Software as a Service.". It was published in February...Read more»
Success Stories
National Maintenance Firm FMGI Selects eMaint to Further Improve Opera 10/12/08eMaint is pleased to announce that Facilities Maintenance Group, Inc. (FMGI), a national maintenance company, has chosen eMaint X3 Online to help streamline operations. FMGI provides one-source maintenance facilitation for national retailers and facility managers needing to coordinate preventive and reactive maintenance across geographically dispersed locations. eMaint’s ability to serve FMGI&rsq...Read more»
