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Solutions
Service Management Helpdesk HR/Payroll/Recruitment Service Desk Customer Support Service Desk Outsourced Service Provider NHS National Programme for IT (NPfIT)
Netviewer one2meet allows even those with little IT background to instantly demonstrate systems, host online meetings, help customers with an issue or deliver remote training sessions. We have had excellent feedback and consider one2meet a proven product which we anticipate more partners will adopt.
SimpliSys - Hosted Helpdesk, Service Desk and CRM Specialists
Specialising in Service Delivery, Simplisys offers fully featured, easy to use, helpdesk, service desk and Customer Relationship Management (CRM) solutions configured easily to ensure your customers' expectations are exceeded and service level commitments met while reducing your operational overhead and cost.
- Increase service levels and reduce cost
- Significantly decrease call volumes
- Information you need, when you need it
- Improve customer relations/satisfaction by resolving customer issues
- Easy to install
- Easy to use
- Quick time-to-benefit
- Allows you to shift from reactive to proactive service
- Help to gain a competitive edge
- Customisable solution
- Minimal Training required
Using Simplisys Ltd proven expertise, you can streamline service and support processes throughout your business to manage internal departmental functions such as IT, HR, Supply Chain Management and Facilities or external customer contacts, linking with CRM applications like MS Dynamics CRM.
Simplisys solutions are available as fully hosted (software as a service) or locally installed in the conventional manner. Hosted solutions can be set up and running in minutes and are ideal for addressing departmental requirements within larger enterprises. Simplisys solutions can equally be all encompassing and central to your business and provide easy to access management reports for every department.
Whatever size your organisation, Simplisys has a solution for you.
Our customers include many of the best known organisations in the UK and we work extensively within the public sector.
Latest News
Simplisys will be exhibiting at easyFairs® MAINTEC 2010 ... 5/01/10Now in its 35th year, easyFairs® MAINTEC attracts senior decision makers from across the spectrum of British processing and manufacturing industries. From automotive to food...Read more»
Best Technology Supplier of the Year Medal Winner - Vivantio 19/11/09Vivantio announced today that the British Computer Society and Computing magazine have selected Vivantio as the runner-up medal winner in the category of Best Technology Supplie...Read more»
Vivantio Nominated in Four Categories in UK IT Industry Awards 21/09/09The UK IT Industry Awards see a new venture between the British Computer Society (BCS) and Computing, merging the BCS IT Industry Awards and the Computing Awards for Excellence ...Read more»
Success Stories
National Maintenance Firm FMGI Selects eMaint to Further Improve Opera 10/12/08eMaint is pleased to announce that Facilities Maintenance Group, Inc. (FMGI), a national maintenance company, has chosen eMaint X3 Online to help streamline operations. FMGI provides one-source maintenance facilitation for national retailers and facility managers needing to coordinate preventive and reactive maintenance across geographically dispersed locations. eMaint’s ability to serve FMGI&rsq...Read more»