Latest News

RAD: Real-Time Activity Display released by Simplisys

November 23, 2015

Simplisys has just released version 4.1 of its hosted Service Desk platform which includes a new technology that gives users a ‘real-time’ display of incident activity allowing them to easily identify calls in need of attention.

Simplisys Service Desk available through G-Cloud 7

November 23, 2015

G-Cloud 7 went live today and Simplisys is pleased to confirm our continuing engagement with Bramble Hub to make Simplisys Service Desk solutions available through the latest UK Government frameworks.

Simplisys wins prestigious Emerging Technology award

October 20, 2015

Simplisys Service Desk has won the Corporate Livewire Emerging Technology Award 2015 – Most Outstanding Online Service Desk Solution…

Simplisys Service Desk now available through G-Cloud 6

October 15, 2015

Simplisys is pleased to announce our engagement with Bramble Hub to make Simplisys Service Desk solutions available through UK Government frameworks…

Technology Innovator Awards 2015: Winner

October 2, 2015

The 2015 Technology Innovator Awards highlight the individuals behind ground-breaking developments in technology…

Gamification made simple; Incentivise your staff with a Game of Spells

September 8, 2015

‘Gamification’ is a concept where your staff are incentivised, with the aim of improving performance, by introducing a ‘Game’ like element into work…

Simplisys Service Desk Passes ISO9001 Audit with flying colours

August 8, 2015

The audit, carried out by CQS Limited, was done to ensure we are continually at the forefront of quality service and customer care at all times. Stephen Berry conducted the audit…

Product Design

The service desk design brief was to develop a product that could underpin the working practices set out in ITIL but also be quickly and easily configured to support current or new working practices using existing terminology. Our approach to implementation is to work closely with our customers, understanding requirements and reasons for change and ensuring that projects exceed expectations.

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Latest News

Next Generation Service Management – Update

April 24, 2023

We are excited to be getting ever closer to enabling true Enterprise Service Management (ESM) for small and medium sized businesses with a our new ‘state of the art’ ESM Solution – the new application enables businesses to set Service Delivery and Service Management at the core of the Enterprise. Designed using the latest cloud […]

Next Generation Service Management

January 27, 2023

Simplisys is pleased to announce the imminent arrival of its new Service Management solution, which the development team at Simplisys have spent over 12 months developing thus far. The new platform utilises the latest Cloud technologies, is fully mobile friendly and delivered with a range of OOTB integrations with key business tools like Teams, AD, […]

Simplisys Ltd Confirms log4j Vulnerability Does Not Impact Customers

October 26, 2022

Simplisys Ltd acknowledges the existence and inherent criticality associated with the use of the Apache log4j logging framework. Consequentially, we would like to reassure our customers who are using Simplisys web-based services that the log4j vulnerability does not impact the quality of our service nor the data integrity, or the client’s privacy. Simplisys web based […]

Simplisys Welcomes BCN (Breast Cancer Now)

August 25, 2022

BCN have signed a 3 years supply agreement for a Referral Management application to enable volunteers to screen all referrals to the Charity from Health Care Professionals. Simplisys is designed from first principles to be highly configurable which has enabled the Simplisys team led by Augustine to deliver a solution that meets BCN’s exacting requirements.

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