Simplisys will be publishing a series of Briefing Guides that highlight key issues within the ITSM market. The first of these looks at the key benefits that modern ITSM solutions, such as Simplisys Service Desk, should be providing.
Simplisys has just released version 4.1 of its hosted Service Desk platform which includes a new technology that gives users a ‘real-time’ display of incident activity allowing them to easily identify calls in need of attention.
Simplisys continues to expand its customer base in Scotland and is pleased to announce the first anniversary of a 3 year contract with Ayrshire College… The College needed a modern, value for money solution to replace the legacy Service Desk. The new system needed to be easy to use with a modern UI that was […]
Simplisys Service Desk has been awarded “Most Recommended 2020” recognition from customer reviews via Gartner Software Advice platform. Managing Director of Simplisys, Peter Lench said “This particularly good recognition as it driven by global customer reviews and we were up against some stiff competition, customer satisfaction is key to every thing we do. I would […]
CrossReach is a leading charity its history stretches back 150 years to the formation of the Church of Scotland Committee on Christian Life and Work in 1869. Throughout this time CrossReach and its predecessor bodies have worked in communities all over Scotland and beyond, providing social care for those most in need. The services provided […]
Simplisys welcome the Church of Scotland to the Simplisys fold… The Church needed a value for money solution to replace the legacy Service Desk. The new system needed to have a modern UI that was easily configurable to underpin working practices, easy to use and with standard and custom reports out of the box. Peter […]