The latest version of our multi award winning Service Desk software is about to be released to SaaS customers. The new features extend the Enterprise functions and allow Group email templates to be created. The functionality is easy to use and follows the Simply Smart product development ethos. Peter Lench founding Director at Simplisys said “our mission is to achieve profitable growth by exceeding customer expectations. For more information or to request a trial contact Simplisys.

Enterprise Service Desk enables organisations to have a single process for logging requests and drives employee satisfaction in the workplace, which according to the most successful entrepreneurs of the 21st century drives profitable growth.

Product Design

The service desk design brief was to develop a product that could underpin the working practices set out in ITIL but also be quickly and easily configured to support current or new working practices using existing terminology. Our approach to implementation is to work closely with our customers, understanding requirements and reasons for change and ensuring that projects exceed expectations.

Personalised Dashboard
Live Help Software