Blog Archives

3 year Contract to supply Ayrshire College

Simplisys continues to expand its customer base in Scotland and is pleased to announce the first anniversary of a 3 year contract with Ayrshire College… The College needed a modern, value for money solution to replace the legacy Service Desk. The new system needed to be easy to use with a modern UI that was […]

Foundation edition of Help Desk software to be launched at SITS 18

A new “Foundation” version of our help desk software will be launched at the Service Desk show on 5th and 6th of June. Foundation Help Desk is ideal for companies starting out on their ITSM journey or for smaller teams in larger organisations. It is extremely quick to set up and flexible contracts make it […]

Are Employees as Important as Customers?

Introduction What is an Enterprise Service Desk and do you need one? How often have you heard executives expose “Our people are our most valuable resource” or “What makes this company great is its employees” are these flippant statements or real beliefs that are carefully managed to form an intrinsic part of the culture, woven […]

SMEs ‘Plagued’ By Bad Debt

Bad debt – where customers fail to pay for goods and services rendered – appears to be problematic for over a quarter of small to medium-sized enterprises (SMEs) in the UK, with 27 per cent having to write off money in the last 12 months. This is according to new research from Bibby Financial Services, […]

British Investors ‘Still Supportive’ Of UK’s SMEs

The good news for small to medium-sized enterprises (SMEs) in the UK is that British investors are still interested in supporting such companies through private investment channels despite the uncertainty surrounding Brexit. New research from IW Capital has found this to be the case with 52 per cent of British investors, which amounts to 12.9 […]

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