Simplisys welcome the Church of Scotland to the Simplisys fold… The Church needed a value for money solution to replace the legacy Service Desk. The new system needed to have a modern UI that was easily configurable to underpin working practices, easy to use and with standard and custom reports out of the box. Peter Lench, Director at Simplisys said “We are delighted that the Church of Scotland chose Simplisys, the Church is a high profile, forward  looking organisation and a great addition to our growing customer base. I look forward to working with the team in Scotland in the future”.

Product Design

The service desk design brief was to develop a product that could underpin the working practices set out in ITIL but also be quickly and easily configured to support current or new working practices using existing terminology. Our approach to implementation is to work closely with our customers, understanding requirements and reasons for change and ensuring that projects exceed expectations.

Personalised Dashboard
Live Help Software