Back to the Future with Powershell

Integrated Business Systems or a single Business System? Who doesn’t want a single business system running the whole enterprise; one software application, one server with resilience built in, reduced running cost etc. etc.? This briefing paper discusses this utopia, how Powershell will help, its credibility as an objective, its shortcomings and alternative strategies available to IT professionals. Fill in the form to download our briefing paper free of charge.

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Product Design

The service desk design brief was to develop a product that could underpin the working practices set out in ITIL but also be quickly and easily configured to support current or new working practices using existing terminology. Our approach to implementation is to work closely with our customers, understanding requirements and reasons for change and ensuring that projects exceed expectations.