A new breed of highly capable and very cost effective IT Service Management solutions are opening up new ways for IT Departments to manage their IT infrastructure more efficiently, drive down their IT service costs and greatly improve both customer service and satisfaction levels.
Are you an Executive Manager with escalating IT cost? Are you frustrated by your IT departments thirst for cash? Are IT managers always too busy firefighting to discuss your business issues? This Simplisys White Paper discusses the relationship between IT and the business and how dynamic knowledge management can help.