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Vivantio Service Desk - Hosted Service (Software-as-a-Service)
A hosted service is a type of software delivery where the vendor allows customers to access the software over the internet.We were the first UK company to build a service desk solution which could be installed on site and used as a hosted service, giving customers ultimate flexibility.
Today, about 75% of our customers choose the hosted service and we are predicting a steady increase over the next few years. Gartner have predicted a significant increase overall, suggesting that by 2011 around one quarter of all business software will be delivered using the software-as-a-service model.
Features and Benefits
- Fully managed solution
- Monthly payment plans available
- Rapid deployment
- Hosted at a secure data centre
- No software to install
- No servers to maintain
- No backups needed
Pricing
For the hosted service you pay a subscription fee based on the number of people in your support team. All support and upgrades are included.
