Vivantio Service Desk - IT Asset Discovery

Integrating Vivantio Service Desk with your network management and asset discovery tools is quick and easy.

Vivantio Service Desk can be linked to as many systems as necessary, providing a consolidated view of all your software and hardware assets.

For those implementing ITIL guidelines, Vivantio Service Desk can take on the role of the Configuration Management System (CMS), drawing information from many Configuration Management Databases (CMDBs) and interfacing with incident and problem management. This provides a complete incident and problem history for each configuration item.

Synchronised information is immediately avialable throughout Vivantio Service Desk making it easy to log incidents and problems against assets.

Features and Benefits:

Provide detailed asset information for your support team
Spot recurring problems
Proactively reduce incidents
Manage software licences
Aids accurate budget planning

Info & Downloads

Vivantio Service Desk Info

Vivantio Service Desk - IT Asset Discovery