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Solutions
Service Management Helpdesk HR/Payroll/Recruitment Service Desk Customer Support Service Desk Outsourced Service Provider NHS National Programme for IT (NPfIT)
Because we offer around-the-clock technical support for critical patient care, our help desk and resolution system must be fast and effective. HEAT helps us to respond quickly and clearly, optimising our support of staff to deliver high-quality medical care.
Training
Here are a few of the courses we have available. If this list does not cover your training requirements please contact us to find out about other available courses or to create a custom training course.To book your place on a training course or for more information please contact us by the methods below:
By phone: 0870 626 0766
By email: support@simplisys.co.uk.
| Course Name | Duration | Price |
| ITIL V3 Courses - our ITIL courses are delivered by our training partner QA-IQ which is an approved ITIL training organisation. By booking through us you will recieve a discount of 20% on the usual price. Courses are held at training venues across the UK. Prices listed are per delegate. | ||
| ITIL V3 Half Day Overview | Half Day | £140 |
| ITIL V3 One Day Overview | 1 Day | £280 |
| ITIL v2-V3 Foundation Bridge Course | 1 Day | £280 |
| ITIL v2-V3 Manager's Bridge Course | 5 Days | £1,196 |
| ITIL V3 Foundation Certificate in IT Service Management | 3 Days | £796 |
| ITIL V3 Capability Certificate in Operational Support and Analysis | 5 Days | £1480 |
| ITIL V3 Capability Certificate in Release Control and Validation | 5 Days | £1480 |
| ITIL V3 Capability Certificate in Service Offerings and Agreements | 5 Days | £1480 |
| ITIL V3 Lifecycle Certificate in Service Operations | 3 Days | £796 |
| ITIL V3 Lifecycle Certificate in Service Transition | 3 Days | £796 |
| ITIL V2 Courses | ||
| ITIL V2 Service Management Awareness Half Day | Half Day | £140 |
| ITIL V2 Service Management Awareness | 1 Day | £280 |
| ITIL V2 Practitioner Certificate in Service Desk & Incident Management | 3 Days | £796 |
| ITIL V2 Practitioner Certificate in Service Level Management | 3 Days | £796 |
| ITIL V2 Practitioner Certificate in Problem Management | 3 Days | £796 |
| ITIL V2 Practitioner Certificate in Change Management | 3 Days | £796 |
| ITIL V2 Practitioner Certificate in Configuration Management | 3 Days | £796 |
| ITIL V2 Foundation Certificate in IT Service Management | 3 Days | £796 |
| ITIL V2 Manager's Certificate in IT Service Management - Part 1 | 5 Days | £1320 |
| ITIL V2 Manager's Certificate in IT Service Management - Part 2 | 5 Days | £1320 |
