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Since adopting the Vivantio system in March for our Helpdesk, we have received excellent feedback from all users. Vivantio is extremely quick & intuitive and allows our operators to log calls quickly & efficiently. We have progressed from logging calls in 3 separate systems to a single platform which has resulted in the number of calls logged increasing by 70%. We now plan to use Vivantio to track stock and log internal work requests from other departments.

Its hard to imagine life before Vivantio !
Rob Neale, Global Support Manager, FEXCO Merchant Services

Success Stories

Case Study: CROWN, CORK & SEAL15/02/2011

Crown Holdings, Inc. is a leading supplier of packaging products to consumer marketing companies around the world. With $6.8 billion in annual sales, its global operations -- sp...Read more»

Case Study: Trinity Hall, Cambridge University17/05/2010

eMaint facilities efficiency within Trinity Hall‘s Maintenance Department.

Trinity Hall was founded by Bishop Bateman of Norwich in 1350, making i...Read more»

National Maintenance Firm FMGI Selects eMaint to Further Improve Opera10/12/08

eMaint is pleased to announce that Facilities Maintenance Group, Inc. (FMGI), a national maintenance company, has chosen eMaint X3 Online to help streamline operations.  FM...Read more»

Vivantio Service Desk Revolutionises Selwood Housing29/10/2008

Vivantio, the leading UK service desk software provider, has helped Wiltshire-based Selwood Housing, a not-for-profit housing association with over 5,000 properties, revolutioni...Read more»

Vivantio helps FEXCO increase calls logged by 70%28/06/2008

Simplisys Ltd, a value added reseller for the leading UK service desk provider, has helped FEXCO merchant services progress from logging call in three separate systems to a si...Read more»

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