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Since adopting the Vivantio system in March for our Helpdesk, we have received excellent feedback from all users. Vivantio is extremely quick & intuitive and allows our operators to log calls quickly & efficiently. We have progressed from logging calls in 3 separate systems to a single platform which has resulted in the number of calls logged increasing by 70%. We now plan to use Vivantio to track stock and log internal work requests from other departments.
Its hard to imagine life before Vivantio !
SimpliSys Products
eMaint X3 CMMS
eMaint X3 is a fully Web-architected Asset Management and Maintenance Management System.
eMaint X3 is a fully customisable web-based CMMS (Computerised Maintenance Management System) suitable for companies of all sizes. eMaint has the ability to track assets, control inventory, capture maintenance costs, generate reports and analyse data in order to measure your maintenance effectiveness. Bar coding and mobile solutions are available so that inventory, work orders and PM inspection rounds can be managed using handheld computers...Find out more »
Netviewer Remote Support
Netviewer one2meet, Netviewer one2one, Netviewer remote admin
Net Viewer is a streamlined web collaboration tool for desk top sharing, allowing individual PC users to become part of a virtual team via the internet or intranet. Net Viewer is suitable for web conferencing and remote control of desk tops. Allowing teams to work together on documents, provide customer support or present products online...Find out more »
Microsoft Dynamics CRM
The fully integrated customer relationship management (CRM) system
Microsoft CRM 4.0 is based on industry-standard technology allowing the flexibility for Microsoft CRM to grow and change with your business. Microsoft CRM is suitable for customer services departments, Sales teams and Marketing departments alike. Microsoft CRM is easily customisable allowing the best possible fit for your business...Find out more »
