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Solutions
Service Management Helpdesk HR/Payroll/Recruitment Service Desk Customer Support Service Desk Outsourced Service Provider NHS National Programme for IT (NPfIT)
Because we offer around-the-clock technical support for critical patient care, our help desk and resolution system must be fast and effective. HEAT helps us to respond quickly and clearly, optimising our support of staff to deliver high-quality medical care.
Latest News
Maintenance Managers everywhere improve operations with eMaint X3
18/05/2010In today‘s economic environment, manufacturers are looking to sustain assets, meet production demands, increase productivity, and boost the bottom line.
With eMaint‘s Computerised Maintenance Management Software (CMMS), maintenance managers, Facilities managers and supervisors are able to easily plan, schedule and prioritise the work that is critical to keeping production equipment operating at peak performance.
Planners use the scheduling tools in the X3 maintenance software to plan for the personnel and materials resources needed to perform work.
Technicians and line operators easily adapt to eMaint‘s user interface and quickly learn how to view and complete assigned work and submit work requests within eMaint’s CMMS System.
Managers gain instant access to data related to critical assets, downtime, overdue PMs, failures, inventory levels, emergency work, and other key performance indicators so that analysis can drive informed decision making.
Users of eMaint X3 maintenance tracking software experience positive results:
• 15% improvement in downtime response
• 40% improvement in work completion rates
• 26% increase in on-time completion rates for scheduled work
Other News
eMaint Expands UK Support through Partnership with SimpliSys08/09/2010eMaint Enterprises announces its partnership with SimpliSys, a value-added reseller of web-based software and services, to expand its support and service offerings for its Europ...Read more»
Maintenance Managers everywhere improve operations with eMaint X318/05/2010In today‘s economic environment, manufacturers are looking to sustain assets, meet production demands, increase productivity, and boost the bottom line.
With eMain...Read more»
SimpliSys are pleased to be exhibiting at the Plant and Works exhibition, taking place at the NEC in Birmingham from June 8-10, 2010. This exhibition will be alongside the Drive...Read more»
Best Technology Supplier of the Year Medal Winner - Vivantio19/11/09Vivantio announced today that the British Computer Society and Computing magazine have selected Vivantio as the runner-up medal winner in the category of Best Technology Supplie...Read more»
Vivantio Nominated in Four Categories in UK IT Industry Awards21/09/09The UK IT Industry Awards see a new venture between the British Computer Society (BCS) and Computing, merging the BCS IT Industry Awards and the Computing Awards for Excellence ...Read more»
NEW!! Simplisys introduce Customer Satisfaction Survey tool….12/08/2009Customer Satisfaction surveys facilitate Continuous Service Improvement inline with Customer Perception Measurement.
The customer satis...Read more»
Customer Vote Makes Vivantio a Finalist for Vendor of the Year Award 07/04/2009The Service Desk Institute (SDI), a leading independent professional organisation for the IT service and support industry, has today announced that Vivantio is one of four ...Read more»
At last, an affordable CMMS system made easy...21/01/09eMaint understands that selecting a CMMS is just the first step in the process of effectively managing maintenance information. Developing a plan and timeline, configuring the C...Read more»
Simplisys Ltd goes International...05/11/08Simplisys is pleased to welcome Pawel Dziedzic to the team. Pawel will be heading operations at a new branch office of Simplisys in Krakow, Poland. Using his indepth knowl...Read more»
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