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With HEAT, we‘re more efficient. We‘re getting things done more quickly, which has resulted in doing more with less. We‘re adding more employees, but not increasing support staff, and our service levels have increased because we can solve problems more efficiently.

Vicky Gerik, Distributive Systems and Services, Baylor University

HEAT® - Inventory Management

Maximize the return on your IT investment by actively managing your IT assets, software licenses, and lease agreements. HEAT Inventory Management simplifies asset management by providing concise, timely, and detailed asset information.

Integration with HEAT Service and Support provides added tools to control your IT budget and optimize operations. Technicians can see a caller's asset information and drill into specific details about the caller's system to solve the problem. The relevant asset information is easily transferred to HEAT call tickets.

What’s Inside

  • Asset Scanning — Capture hardware and software data quickly and accurately on a variety of different platforms
  • Change Logs — Show asset information that has been added, removed, or changed since the previous scan
  • Tracking Manager — Manage all your organization's IT assets throughout their lifecycle, with both detailed and "big picture" visibility
  • Asset Summary — View current asset information, including software license status and alerts, warranties, and leases coming due
  • Track Assets by User — Compile all assets for a user, with customizable sorts by hardware, software, changes, and favorites—making it easy to know asset locations
  • Powerful Reporting — Run more than 25 management reports using Crystal Reports®

KEY BENEFITS

  • Control your IT budget
  • Reduce Costs and Management Complexity
  • Avoid Over-licensing and Noncompliance
  • Increase Asset Availability & Use
  • Consolidate Asset Data

 

 



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