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Solutions
Service Management Helpdesk HR/Payroll/Recruitment Service Desk Customer Support Service Desk Outsourced Service Provider NHS National Programme for IT (NPfIT)
Since adopting the Vivantio system in March for our Helpdesk, we have received excellent feedback from all users. Vivantio is extremely quick & intuitive and allows our operators to log calls quickly & efficiently. We have progressed from logging calls in 3 separate systems to a single platform which has resulted in the number of calls logged increasing by 70%. We now plan to use Vivantio to track stock and log internal work requests from other departments.
Its hard to imagine life before Vivantio !
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