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Info & Downloads
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The watchword with Vivantio is ease of use and a passion to work with you to make sure the system is meeting your needs. The savings have also been dramatic not only in terms of service delivery productivity but also in the elimination of unnecessary service costs – the system is so user friendly I can perform changes myself, without the need to call on Vivantio.
Work Order Management
- Easily manage work request process
- Configure the work request and work order screens with desired fields and layout
- Work request form accessible from your Intranet site for easy web-based submission of work requests and service requests
- Optional routing of request notification to designated approvers based on business rules
- Ability to approve or reject work requests
- Determine required fields on the work request form
- Apply user-definable filters to the list view to easily locate work orders
- Define the work types and problem types to track in the system
- Record and track all PM and non-PM work orders and work requests in the system
- Assign multiple employees or other maintenance contacts to a work order
- Automatic or 'on-demand' e-mailing of work orders
- Ability to record labor, parts and material costs on a work order
- Print work orders in html or pdf format and customize the printed form
- Printing options to print groups of work orders based on definable criteria
- Close groups of work orders via the 'Group Close Out' menu option
- Problem, cause or failure, and remedy codes
- Work Orders assignable to projects
