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eMaint Info

Asset Management Inventory Control PM Scheduling WO Management Dashboard Contacts Condition Monitoring Reporting Purchasing Form Customization Roles eMaint University Workflows Requests Delivery Options On Site Installation Hosted Service

Since adopting the Vivantio system in March for our Helpdesk, we have received excellent feedback from all users. Vivantio is extremely quick & intuitive and allows our operators to log calls quickly & efficiently. We have progressed from logging calls in 3 separate systems to a single platform which has resulted in the number of calls logged increasing by 70%. We now plan to use Vivantio to track stock and log internal work requests from other departments.

Its hard to imagine life before Vivantio !
Rob Neale, Global Support Manager, FEXCO Merchant Services

eMaint X3 - Hosted Service (Software-as-a-Service)

A hosted service is a type of software delivery where the vendor allows customers to access the software over the internet.

We were the first UK company to build a service desk solution which could be installed on site and used as a hosted service, giving customers ultimate flexibility.

Today, about 75% of our customers choose the hosted service and we are predicting a steady increase over the next few years. Gartner have predicted a significant increase overall, suggesting that by 2011 around one quarter of all business software will be delivered using the software-as-a-service model.

Features and Benefits

Fully managed solution

Monthly payment plans available

Rapid deployment

Hosted at a secure data centre

No software to install

No servers to maintain

No backups needed

Pricing

For the hosted service you pay a subscription fee based on the number of people in your mainteneance team. All support and upgrades are included.