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The watchword with Vivantio is ease of use and a passion to work with you to make sure the system is meeting your needs. The savings have also been dramatic not only in terms of service delivery productivity but also in the elimination of unnecessary service costs – the system is so user friendly I can perform changes myself, without the need to call on Vivantio.
eMaint X3 - Hosted Service (Software-as-a-Service)A hosted service is a type of software delivery where the vendor allows customers to access the software over the internet.
We were the first UK company to build a service desk solution which could be installed on site and used as a hosted service, giving customers ultimate flexibility.
Today, about 75% of our customers choose the hosted service and we are predicting a steady increase over the next few years. Gartner have predicted a significant increase overall, suggesting that by 2011 around one quarter of all business software will be delivered using the software-as-a-service model.
Features and Benefits
- Fully managed solution
- Monthly payment plans available
- Rapid deployment
- Hosted at a secure data centre
- No software to install
- No servers to maintain
- No backups needed