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Info & Downloads
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Since adopting the Vivantio system in March for our Helpdesk, we have received excellent feedback from all users. Vivantio is extremely quick & intuitive and allows our operators to log calls quickly & efficiently. We have progressed from logging calls in 3 separate systems to a single platform which has resulted in the number of calls logged increasing by 70%. We now plan to use Vivantio to track stock and log internal work requests from other departments.
Its hard to imagine life before Vivantio !
Reporting
- Complete Query Builder Tool with 70+ reports built-in
- Ability to create your own reports in query builder or modify existing reports
- Ability to make reports private or read-only
- Standard and customized KPIs available from the Digital Dashboard
- Built-in Control Panel to access up-to-the-minute data for work orders and PMs
- Ability to spot trends regarding equipment performance, worker productivity, and material usage
- Options to export report data to PDF, Excel or CSV format



