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Info & Downloads
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Since adopting the Vivantio system in March for our Helpdesk, we have received excellent feedback from all users. Vivantio is extremely quick & intuitive and allows our operators to log calls quickly & efficiently. We have progressed from logging calls in 3 separate systems to a single platform which has resulted in the number of calls logged increasing by 70%. We now plan to use Vivantio to track stock and log internal work requests from other departments.
Its hard to imagine life before Vivantio !
Asset Management
- Easily create and edit records for equipment, components, and subcomponents
- Track nameplate information and determine which fields are exposed and populated
- Relate parts/bill of materials to assets
- Easily view all work history and charges history related to each asset
- Store and display assets in a hierarchical structure
- Define asset criticality or priority ratings
- Track Warranty information
- Record meter readings (that can be used to trigger Preventive Maintenance)
- Insert or link graphics and other multi-media files to asset records
- Create user definable fields
- Configure the Asset detail screen and field layouts to your specifications
- Produce “cost and repair” reports for components by user defined sorts and data selections
- Track component failures and report on number of occurrences
- Enable duplication of equipment specifications to reduce data entry efforts
