Simplisys is delighted to announce attendance at SITS18 this year and will be showcasing a pre-release version (version 6.0) of our Enterprise Service Management solution. New features are centered on Reporting and include a new interactive reporting tool and dynamic user Dashboards also the ability to publish real time reports to third party systems including Wallboards out of the box.

Peter Lench said “We look forward to welcoming you to our stand and demonstrating the power of our Simply Smart approach to Service Management to like minded Industry Professionals

Product Design

The service desk design brief was to develop a product that could underpin the working practices set out in ITIL but also be quickly and easily configured to support current or new working practices using existing terminology. Our approach to implementation is to work closely with our customers, understanding requirements and reasons for change and ensuring that projects exceed expectations.

Personalised Dashboard
Live Help Software