Latest News

Cyber Essentials Accreditation

Simplisys is pleased to announce that is has been externally tested and passed Cyber Essentials accreditation by DigitalXraid Ltd. Cyber Essentials is a UK Government accreditation scheme devised to ensure that all suppliers to the public sector adhere to strict data security standards. It is now pre-requisite for public sector suppliers to meet this standard. […]

SITS 2017

Simplisys is proud to announce its return to the Service Desk and IT Support Show (SITS 2017) at Olympia, London on the 7th and 8th of June 2017. We will be demonstrating the latest version of a multi award winning “Simply Smart” software on Stand 809. Service Desk Show Here you will be able to […]

ServiceDesk Version 5.3 just released

We are pleased to announce that version 5.3 of our multi award winning service desk is live for our private cloud customers and also available to all onsite installations FOC. Please contact Steve Payton on 01275 240500 to schedule your onsite upgrade.

Simplisys – Version 5.1.0 coming soon

The latest version of our multi award winning Service Desk software is about to be released to SaaS customers. The new features extend the Enterprise functions and allow Group email templates to be created. The functionality is easy to use and follows the Simply Smart product development ethos. Peter Lench founding Director at Simplisys said […]

1/3 New Business Owners ‘Haven’t Holidayed In 3 Yrs’

It can be very difficult for entrepreneurs to separate their home and work lives, but it’s essential to strike a good work-life balance if you don’t want to burn out. An exhausted worker simply isn’t productive – and when you run your own business, this can have a real impact on your bottom line. However, […]

SMEs ‘Plagued’ By Bad Debt

Bad debt – where customers fail to pay for goods and services rendered – appears to be problematic for over a quarter of small to medium-sized enterprises (SMEs) in the UK, with 27 per cent having to write off money in the last 12 months. This is according to new research from Bibby Financial Services, […]

British Investors ‘Still Supportive’ Of UK’s SMEs

The good news for small to medium-sized enterprises (SMEs) in the UK is that British investors are still interested in supporting such companies through private investment channels despite the uncertainty surrounding Brexit. New research from IW Capital has found this to be the case with 52 per cent of British investors, which amounts to 12.9 […]

Simplisys Service Desk Passes ISO9001 Audit with flying colours

Simplisys Passes its ISO9001 Audit carried out by CQS Limited. The Team at Simplisys are proud to announce that once again their commitment to high quality has been recognised. The ISO9001 certification forms part of our commitment to continued improvement in processes and procedures. The annual audit was done to ensure we are continually at […]

New Simplisys ITSM Briefing Guides Launched

Simplisys will be publishing a series of Briefing Guides that highlight key issues within the ITSM market. The first of these looks at the key benefits that modern ITSM solutions, such as Simplisys Service Desk, should be providing.

RAD: Real-Time Activity Display released by Simplisys

Simplisys has just released version 4.1 of its hosted Service Desk platform which includes a new technology that gives users a ‘real-time’ display of incident activity allowing them to easily identify calls in need of attention.

Product Design

The service desk design brief was to develop a product that could underpin the working practices set out in ITIL but also be quickly and easily configured to support current or new working practices using existing terminology. Our approach to implementation is to work closely with our customers, understanding requirements and reasons for change and ensuring that projects exceed expectations.

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