Nautronix is an international company specialising in through water communication, positioning technology and offshore Survey Services for the global offshore Oil & Gas industry. Nautronix remains a world-leader in the design and supply of advanced underwater acoustic systems which encompass their Acoustic Digital Spread Spectrum (ADS²) technology for world-leading subsea communications and positioning capability.
Nautronix’ approach to the vendor selection was to screen 9 different products; Iain said “we pitched a number of questions, queries and requests to all the vendors, arranged demos and interactive webinars. From the demos and responses, we narrowed it down to 4, and then we did a scoring matrix based on answers and more in-depth queries and costs. Our deadline of 30th June was looming faster than we had liked, as AX2012 was going live on 1st July and the system requirements had shifted in the preceding months to allow for IT and AX support”. The decision was made to go with the Simplisys Service Desk, Iain said “out of the final 4, it was cleaner, faster, suited our needs and it was competitively priced”.